Reviews
Testimonials
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Amber J.
“…They gave the best care…”
They gave the best care, and cared so much they sent a card for the passing of my baby girl budgie. Thank you so much for your great services!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Jennae M.
“…They were super helpful, empathetic, and understanding the whole way through”
I recently had to put down my beloved cat, Milo, here. He was really ill suddenly and I was lucky to find this place, I brought him there ASAP and they got him in quickly. Unfortunately his health was severe and they told me my options, being helpful and compassionate the whole way through. They let me and my boyfriend in to say goodbye and sit with Milo as he passed over. They were super helpful, empathetic, and understanding the whole way through. While it was expensive, it was understandable due to my cats condition and they told me about all procedures and prices before they went ahead with them. I’m really thankful for this place making our final Moments with Milo peaceful.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Anita J.
“…the staff and Dr Williams were kind and gentle”
My first experience here was bringing in my very small Chihuahua who was having trouble breathing. The staff and Dr Williams were kind and gentle with him in the clinic and with me on the phone in the parking lot as I definitely was worried. All worked out well and I was pleasantly surprised at the cost considering this was an emergency situation on the weekend. I read some of the reviews and I was surprised that many were shocked about not being able to go in because of Covid precautions. This is for the staff, your animals and your protection. It just makes sense for now!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Bren G.
“…very helpful… A+ Team!!”
My experience at Pulse was extremely good! They were quick, very helpful in my dog’s condition!! A+ team !!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Stephanie.
“…the doctors and techs at Pulse are just wonderful”
The doctors and techs at Pulse are just wonderful. They treated me and my dog with caring respect and really wonderful quality medical care. During an incredibly stressful and scary time, on top of the stress of the pandemic, the staff at Pulse made sure I understood the situation with my darling dog, explaining his medical condition and the recommended treatment plan. They even contacted me after he was sent home to check in on him and to see if I had any questions. I’ve taken pets to other Emergency Vet Clinics in the past, this is the first time I really felt like the staff actually cared.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by B M.
“…the clinic staff were all very kind and personable”
I had to bring my dog in to have dental surgery and the clinic staff were all very kind and personable as well as showing my dog the utmost kindness and praise. They answered all questions and concerns and even provided my Girl with a Beautiful Bandana to come home with. Would definitely recommend to anyone seeking care for their fur baby.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Tammy W.
“…the staff was very comforting and very thoughtful”
The staff was very comforting and very thoughtful of what we were going through when we had to say goodbye to our loved pet. The setting was really nice as well where everything took place. Thank you
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Mike D.
“…the staff at Pulse helped my dog promptly, professionally and lovingly”
The staff at Pulse helped my dog promptly, professionally and lovingly. They provided me with regular updates and made him feel better enough to come home quickly. Thanks to all the staff for helping him and making me feel better as well.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Cindy O.
“…the staff treated him like he was their own”
I have used Pulse emergency clinic twice now. I have to say I’m so happy that I took my dog there. The staff treated my dog with the most care and compassion. They made sure they called with updates on my dogs condition as well as advice on the best steps to take next. Not once did I feel like my dog was not being taken care of. The staff treated him like he was their own . Comforting him when he needed cuddles. As well they made sure I was comfortable with treatments and cost before proceeding. I would definitely recommend Pulse emergency clinic for any emergency.So would Bronx
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Tamela M.
“…All my questions were patiently answered by the vet”
My sweet cat went in for a consultation regarding her eye. All my questions were patiently answered by the vet, she took the time to kindly explain all my options and work out a plan of action. I highly recommend this clinic.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Ron B.
“…I am so grateful that this caring clinic is here”
My small dog (Auzzie) was referred to the Pulse clinic to see a vet cardiologist. I did not even know there was such a thing before Auzzie was diagnosed with a level 5 heart Murmur but I am so grateful that this caring clinic is here. The clinic is still following strict COVID protocols so when we arrived a very in-depth history was taken on the phone before they took him into the clinic. When Auzzie’s examination was completed, the cardiologist called us to discuss his treatment plan and his ongoing care. Bottom line, I feel Auzzie got excellent care and I am so grateful that with ongoing care I will have my biking buddy for a lot longer
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Khris K.
“…Had a great experience here!”
Had a great experience here! My boy had a torn nail, which isn’t exactly emergent but was causing him a ton of pain so we decided to take him in. We were triaged very quickly and my pup was given pain meds right away. We were expecting to wait hours to have the nail removed since it wasn’t very urgent, but they got us in and out very quickly and had very reasonable charges. The vet explained everything very well and all of the staff were very pleasant to deal with.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Sandi I.
“…I cannot provide enough praise for their prompt, professional, compassionate and expert care that all their staff provides”
This Veterinary Emergency Hospital is an exceptional facility I have turned to on 2 urgent occasions with my pets. I cannot provide enough praise for their prompt, professional, compassionate and expert care that all their staff provides. Their fees are very fair, and I rest easy knowing that Pulse will always be there for the public and their pets. Thank you, Pulse, for all the services you offer!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Scott T.
“…Prompt, polite, professional and caring would describe them”
Pulse recently looked after our pooch when he came up with a limp. While we could not get into the clinic due to covid, the care that he received and the way we were treated was excellent. Prompt, polite, professional and caring would describe them. Wouldn’t hesitate to go there again.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Christine C.
“…The vets were all very compassionate”
The vets were all very compassionate when discussing options of my girls treatment and nothing was ever done without consulting me. I wouldn’t hesitate to take her there again! We can’t thank you enough for all of your efforts in helping my sweet little Lacie pull through. My girls second visit to pulse has been great thus far. She is having patellar luxation repaired and while I am nervous for her, the surgeon was patient while answering all of my questions as he thoroughly went through the procedure. Having had her there before assures me that she will be home well cared for.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Bailey P.
“…will definitely be coming back for any emergencies or specialty needs!”
Very pleasing and easy to work with staff, will definitely be coming back for any emergencies or specialty needs!! Beautiful clinic as well.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by David W.
“Immaculate facilities with a compassionate veterinary team”
Immaculate facilities with a compassionate veterinary team. The only place to take your pets in Alberta for specialized veterinary care.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by JB K.
“Will consider them for regular vet services going forward.”
We learned of this place due to a late night emergency. We really appreciated their kindness and their ability to communicate extremely well during difficult times. And we would especially like to thank Dr Meghan for her kindness and detailed explanation. We will consider them for regular vet services going forward.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by JR S.
“Staff, nurses and doctors were extremely helpful and very professional!”
Hi everyone, I woke up to my pitbull covered in different sized bumps and very un eased. Pulse was very responsive and got her in right away. After her visit she felt much better and she was diognosed properly. She is now feeling better and I would highly recommend this place. Staff, nurses and docters were extremely helpfull and very professional!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Dannielle W.
“I would definitely recommend this hospital to any animal in need of emergent care.”
Pulse Veterinary saved my poor cats life, my husband and I thankfully have never had to use emergency care for our fur babies until this past May long weekend.
Our cat was unfortunately showing severe signs of a blockage, we rushed him into Pulse vet and within minutes a nurse came out to help our poor sick cat. Due to Covid19 we had to stay in the vehicle while they examined him, and with an animal who has never gone into emergency it was quite scary. But within minutes of him being admitted the on call night Dr/Vet called to inform us (very nicely) what was going on and our options for our poor cat. We chose the option to save his life, but with this procedure as well with human procedures there are risks and there is no 100% guarantee it will work. But it was the best option for him.
The next morning after his procedure and a hospitalization stay we get a phone call from the on call day Dr/Vet, she (very sweetly) informed me that he did some damage as he was starting to feel better and the procedure would have to be repeated. Everything seemed to be going okay, until Monday morning. She calls me again to say that he is still struggling and if he doesn’t show improvement on his own he needed surgery just to be functional again. We talked in detail about the options over the phone, just in case his body won’t heal. She explained to me that this was worse case scenario and we weren’t there yet, which was very reassuring.
A few hours later after more monitoring, she called me back and told me the best news yet. He was functioning well on his own, and was able to even go home that night!
As a nervous pet owner, I was so thankful for every phone call Pulse made to us with the updates of his care.
I would definitely recommend this hospital to any animal in need of emergent care. Thank you Pulse, to the reception staff, nurses and the vets for saving my pur baby
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Jeanelle W.
“…recommends this clinic for emergency needs as well!”
Pulse and Dr. Williamson along with his vet techs Tyneille ( spelling?) saved my dogs life this past Saturday. Quick intervention, immediate surgery… costly but theres not much I wouldn’t do for my dog. Special thanks to front desk Daniella who was the kindest, most understanding/caring person and pleasure to deal with during this time. Give that girl a raise, she deserves it! I found out today that my regular vet (Greenbank Veterinary) recommends this clinic for emergency needs as well!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Philip M.
“The staff was very helpful, and we will not hesitate to bring our pets here in the future!”
Pulse did a fantastic job helping out our dog with a minor emergency. The staff was very helpful, and we will not hesitate to bring our pets here in the future!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Sydnie S.
“Thank you Pulse for being a such a great business to deal with.”
We recently had an emergency with our dog (during COVID times) and pulse staff members were quick to respond (coming out to our vehicle to immediately get our dog help) and were both professional and knowledgeable in the midst of our panic. They had appropriate COVID measures in place but were sure to offer the best service possible. We ended up having to say goodbye to our dog and their staff was so professional, kind and sympathetic. They were very thorough about the process to know what to expect. We are so lucky to have this emergency vet in Sherwood Park. Thank you Pulse for being a such a great business to deal with.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Brandon B.
“My dogtor was patient and very reassuring”
My dogtor was patient and very reassuring. Our options for treatment were laid out very clearly. Our dog was in great care and we’re happy to have her back healthy, thanks to Pulse.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Johrdin B.
“I highly recommend her and her incredible expertise.”
Kim Hawk was so amazing when my toy poodle Chante was diagnosed with severe cardiopulmonary hypertension!!! Unlike those corporate vets, she was so thorough, kind, knowledgeable and caring!! I highly recommend her and her incredible expertise.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Alysha A.
“Dr. John really took the time to explain to me what was going on as well as he really put my mind at ease by answering all my questions.”
I took my bullldog to Dr. John for chronic diarrhea. My poor dog was losing weight and was so sick. Dr. John diagnosed him immediately and within days my baby was 100% better. He also recommended a great new food diet that has helped us so much. Dr. John really took the time to explain to me what was going on as well as he really put my mind at ease by answering all my questions. I won’t take my pets anywhere else!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Debbie S.
“I highly recommend this facility to anyone with emergency care needs.”
My experience with Pulse Veterinary Amazing. They were extremely attentive, hands-on and compassionate from the moment we arrived. I highly recommend this facility to anyone with emergency care needs.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Jessica M.
“Very professional and experienced doctors.”
Very professional and experienced doctors. Pulse Veterinary Specialists & Emergency saved our much loved cat’s life. She had a very complicated blockage but survived because of the quality of care at Pulse.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Sonya W.
“She goes above and beyond when explaining diagnoses and treatment plans to pet parents”
Dr. Kim Hawkes is an amazing cardiologist. She is kind, compassionate, and thoughtful. She goes above and beyond when explaining diagnoses and treatment plans to pet parents. She takes the time to thoroughly answer any questions you may have. She changed the course of my kitty’s life when she performed a cardiac ultrasound and discovered he had been misdiagnosed elsewhere with a serious heart condition. This amazing news gave a special little cat a new lease on a long and healthy life! Not to mention I was finally able to wean him off of unnecessary and expensive medications that he had been on for years, unfortunately. We are so very grateful for Dr. Hawkes expertise!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Cindy L.
“They communicated to us regularly, and all the staff was friendly and amazing!”
This is the first positive experience I have had with any veterinary clinic since moving to Edmonton over two years ago. The staff took care of my dog in a timely manner, even tho they were quite busy. They communicated to us regularly, and all the staff was friendly and amazing! The price was also reasonable. Definitely recommend.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Lorie R.
“Unbelievable care! Amazing communication.”
Words cannot express our appreciation. You saved our Bella’s life!! Thank you so much to all! Unbelievable care! Amazing communication. You guys are the best!!!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Elizabeth W.
“… the staff here at Pulse Vet were AMAZING to say the least.”
We had a scary incident with our13 wk puppy last night and the staff here at Pulse Vet were AMAZING to say the least. They were so pleasant to talk to and deal with! The Veterinarian was so nice and sweet and was very understanding. We would never hesitate to bring either of our dogs or rabbit if there should be another emergency!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Elizabeth S.
“… the staff were VERY professional and pleasant. I highly recommend Pulse.”
Roxie had a cracked tooth and we took her to our regular vet who then referred her to Pulse and Dr. Suave. She experienced fairly significant issues in the past with anesthetic and we were very nervous about her having surgery. The staff and doctor listened to our concerns and helped us be proactive so Roxie came through the surgery with no issues at all. We just went for her post-surgery follow up visit today and the staff was VERY professional and pleasant. I highly recommend Pulse.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Loretta H.
“Thank you for the amazing service and making sure my pup had the best possible care”
Had a long wait. 8 hours. BUT with reason, these guys are on the front line for our pets, at 11pm no one else is open, and most of the emergent cases were deffered. Super busy and stressful, alot of emergency cases ended sadly today, but the staff never made me feel bad for checking in and took my concerns seriously, as well as not showing the toll it was taking on them. I have nothing but respect and admiration for these people. Thank you for the amazing service and making sure my pup had the best possible care
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Sarah K.
“…the staff at Pulse were friendly, knowledgeable, and professional.”
Our pup had an allergic reaction last week and right from our first interaction (calling to see if his symptoms warranted us going in), the staff at Pulse were friendly, knowledgeable, and professional.
The curbside inspection and pickup was so efficient, and Steve was in being treated right away.
We got the call at 2:00 am that the IV and antibiotics were working and we could come pick him up, and we were so relieved.
Awesome service, we were so grateful! As you can see, Steve is back to his normal goofy self! Would highly recommend this clinic to any pet owners.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Alana N.
“Highly recommend.”
Absolutely wonderful, loving, patient staff that constantly gave lots of updates. Highly recommend.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Nicole M.
“So 100/100 for service and everything in between. Thank you for what you do and thank you for being there for Cho when he needed it most.”
My dog has a long history of medical mysteries. We have seen a lot of vets and a lot of emergency vets over the last 2 years dealing with his issues. Not only was the front staff of Pulse extremely caring and compassionate the vet we got here was amazing. Due to COVID we couldn’t go in with our Shiba and the whole time they had him I knew he was in the BEST care. The vet was honest with us and fair and very understanding of what we have went through with a lot of diagnoses and offered her own input, and honestly has been the most solid lead on what’s long term going on with my pup. So 100/100 for service and everything in between. Thank you for what you do and thank you for being there for Cho when he needed it most.
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Kristy T.
“I would strongly recommend anyone bringing their animals here in the event of an emergency!”
The staff at Pulse are very knowledgeable, experienced and very caring! We had a medical emergency with our 3 month old kitten and they were very compassionate towards us and understood our stress and tried to minimize it where they could. The staff gave me all possible options, did not push me to make costly procedures and even followed up with me after I took my survey. I would hope I don’t have to see them soon, but will always bring my kitty back when we need to! I would strongly recommend anyone bringing their animals here in the event of an emergency!
Pulse Veterinary – Edmonton Emergency Veterinary – Review by Cole W.
“The quality of care was excellent and the price was very fair.”
This is the way Veterinarian care is supposed to work. The attention and care shown my dog was second to none. The diagnosis was 100% accurate. The front-line staff were helpful, patient and very friendly. The quality of care was excellent and the price was very fair. I would highly recommend this pet hospital.